Quality Data

Quality Care You Can See, Measure, and Trust

At Watauga Orthopaedics, quality is not just a talking point. It is something we actively measure, regularly review, and continuously work to improve.

Our team is committed to delivering orthopedic care that is safe, coordinated, and efficient, with the patient experience guiding every decision we make.

Our Quality Measures

Patient Satisfaction

A patient satisfaction score reflects far more than a single visit. It speaks to how patients felt about access to care, communication, trust in their providers, care coordination, staff interactions, and their overall experience.

We also use a Net Promoter Score to measure how likely patients are to recommend Watauga Orthopaedics to family and friends based on their care experience.

Net Promoter Scores

    • Surveys Completed: _____
    • Clinic Score: ______
    • Ambulatory Surgery Center Score: _____
    • National Benchmark: ______
    • Number of Surveys Completed: ______

These scores reflect the trust patients place in our physicians, providers, clinical teams, surgery center staff, therapy teams, and support staff across our entire practice.

PatientIQ Outcomes Tracking

Watauga Orthopaedics uses PatientIQ to track patient-reported outcomes and monitor recovery progress throughout the care journey.

This gives our team a clearer understanding of how patients are doing before and after treatment, including changes in pain, function, mobility, and quality of life.

By collecting and reviewing this information on an ongoing basis, we can strengthen the care we provide and make decisions grounded in real patient outcomes.

Quality Data

Nationally Recognized Surgery Center

AAAHC

The Watauga Orthopaedics Center for Advanced Bone and Joint Surgery was built specifically for orthopedic care. It offers patients a focused, coordinated, and convenient outpatient surgery experience close to home.

AAAHC Advanced Orthopaedic Certification for Total Joint Replacement

Our Ambulatory Surgery Center has earned AAAHC Advanced Orthopaedic Certification for Total Joint Replacement. This national recognition reflects our dedication to quality, safety, and high standards in outpatient orthopedic surgery.

We are proud to be among a select group of 51 surgery centers nationwide to hold this certification.

Blue Cross Center of Distinction for Total Hips and Knees

Watauga Orthopaedics is the only Ambulatory Surgery Center in Tennessee recognized as a Blue Cross Center of Distinction for Total Hips and Knees.

This designation recognizes excellence in orthopedic care, including quality, safety, efficiency, and value for patients undergoing hip and knee replacement procedures.

Quality That Goes Beyond the Appointment

When patients choose Watauga Orthopaedics and the Center for Advanced Bone and Joint Surgery, they are selecting a team that measures what matters.

We track patient satisfaction, monitor outcomes, pursue national certifications, and remain focused on improving the way orthopedic care is delivered across our region.

Experience orthopedic care the Watauga Way. Schedule an appointment or visit one of our walk-in clinic locations today.